arburgXworld | Customer Portal

The Digital Customer Portal for the Injection Molding Industry

More transparency. Less effort. Future-ready injection molding.

arburgXworld is ARBURG's central digital platform for injection molding companies. It connects machines, service, spare parts, process data, and knowledge - in one secure, cloud-based solution.

Built for the Real Challenges of Injection Molding

Injection molding companies worldwide face increasing pressure:

Rising energy and production costs
Growing shortage of skilled workers
Higher demands for sustainability and traceability
Increasing complexity in service, maintenance, and machine data

arburgXworld was developed specifically to meet these challenges - directly on the shop-floor and across your organization. Designed as an open ecosystem to support the entire production process, arburgXworld offers seamless integration of partners' apps.

Sustainable Injection Molding Starts with Digital Transparency

Sustainability requires clear data, efficient processes, and informed decisions. arburgXworld helps you reduce waste, save resources, and operate more responsibly - without additional IT infrastructure.

Your Sustainability Benefits:

Digital, paperless machine and document management
Fewer incorrect spare-part orders thanks to machine-specific data
Reduced scrap through improved process transparency
Fewer on-site service visits via digital self-service and support

Result: Sustainable injection molding that is measurable, efficient, and economically viable.

Improve Energy Efficiency in Injection Molding

Energy efficiency depends on understanding what is happening in production - in real time. arburgXworld provides the transparency you need.

How arburgXworld helps you save energy:

Real-time monitoring of machine statuses
Online visualization of process and injection parameters
Faster response to deviations and downtime
Version control of DNC files for auditing and compliance
Location-independent access for production and management
Digital Product pass with CO₂ footprint / Cradle to Gate and Repair / Dismounting and disposal manuals

Result: More stable processes, lower energy consumption, and fewer unplanned stoppages.

Data Intelligence & AI-Driven Assistance for Injection Molders

Injection molding machines generate valuable data. arburgXworld turns this data into actionable insights - accessible for all user roles.

Smart digital support:

Guided troubleshooting for machine control error messages
Comparison and analysis of multiple production data sets
Digital decision support for machine selection and investments
Central knowledge base built on ARBURG’s decades of expertise

Result: Faster problem resolution, better process understanding, and smarter decisions.

Reduce the Impact of Skilled Labor Shortages

When experienced personnel are scarce, digital systems must support teams - not slow them down. arburgXworld ensures knowledge stays available.

Workforce benefits:

Intuitive user interface for rapid onboarding
Central overview of service tickets, machine history, and documents
Manage your entire machine park in one place – ARBURG machines are ready to use out of the box, while third‑party machines can be easily added to complete your setup.
Virtual training and with simulation of machine controller
Seamless collaboration across shifts and departments
Visual Remote Support with Augmented Reality elements for troubleshooting and user guidance

Result: Less dependency on individual experts, faster training, and higher productivity.

Designed Specifically for Injection Molding Operations

arburgXworld is purpose-built for injection molding environments with advanced functionalities for ARBURG injection molding machines:

Central management of injection molding machines and other peripheral equipment
Integration of peripheral equipment and third-party devices
Spare parts shop with interactive exploded drawings
Digital service, ticketing, and self-service tools
IIoT connectivity and production data dashboards
Decoding of DNC files for troubleshooting and optimization
Real-time overview for machine status including KPIs and maintenance information
Fully-fledged cross-location shop floor monitoring
Mobile app with full range of functions optimized for Android/iOS
Further training via selected training courses in the fully integrated training platform

Easy to Start. Secure to Use.

Free Basic package

Unlimited users
No local IT installation required
Secure cloud platform operated by ARBURG
Seamless integration with the plastics industry’s leading MES (ALS from ARBURG) via REST API

Optional premium packages available for advanced data, service, and connectivity features.

Advanced functionality with Premium features:

Support via AI assistant for questions and fault diagnosis
Determining the best suitable machine for your product
Secure management of DNC data sets including decoding for parameter analysis and documentation
Simulation of the machine control system for DNC data set optimization, presentations and training
Visualization of realtime machine data including status, order and process data, energy consumption and KPIs (OEE, availability, efficiency, quality rate)
AI-powered stability monitoring to detect deviations and make recommendations for action
Data analysis of machine parameters using alarm messages, bad part counters and high-resolution curves
Compare machines and processes over time, and benchmark similar jobs or tools to continuously optimize performance and quality.
AI-powered machine assistances and pilots for process optimization

arburgXworld - Your digital platform for modern injection molding
Whether your focus is sustainability, energy efficiency, workforce challenges, or data-driven optimization -
arburgXworld brings everything together on one platform.

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